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A Canadian government official has indicated that for a generous contribution to his reelection fund,he would ignore your firm's apparent violation of several anti-pollution laws.Which of the following "ethics check questions" would you consider first?


A) Is it legal?
B) Is it fair?
C) How will it make me feel about myself?
D) How much do you want?

E) None of the above
F) B) and D)

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More and more companies have written codes of conduct.

A) True
B) False

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Which of the following would be a unique focus of an integrity-based ethics code?


A) Increased control over employee actions.
B) Shared accountability among employees.
C) Increased penalties for code violators.
D) Improved awareness of the relevant laws.

E) A) and D)
F) A) and C)

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Defining a socially responsible company is complicated.We can't seem to agree on what being socially responsible involves.

A) True
B) False

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Legal behaviour includes more aspects of our relationships with others than does ethical behaviour.

A) True
B) False

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Choosing to hire a minority worker,when this applicant is equally qualified as a white male job applicant,is an example of a corporate social initiative.

A) True
B) False

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"Hear no evil,see no evil,speak no evil" is the best policy for Canadian firms to follow in their dealings with corrupt foreign suppliers.

A) True
B) False

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Identify the six-step approach to achieve a long-term improvement of business ethics.

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1)Top management must adopt and uncondit...

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Applying the ethical standards of Canada to foreign firms is more difficult than judging the behaviour of Canadian firms.

A) True
B) False

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Compliance-based ethics codes focus on preventing unlawful behaviour by increasing control and by penalizing wrongdoers.

A) True
B) False

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One strategy guaranteed to displease your customers is to:


A) delight them with a quality product at a fair price.
B) focus on cost and quality control systems within your organization.
C) practice deception regarding product safety issues.
D) shift the production of goods to foreign facilities and layoff Canadian workers.

E) A) and B)
F) All of the above

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Many businesses have developed internal procedures to enforce their ethical policies.Which of the following is an example of an outside group urging ethical behaviour in businesses?


A) management teams
B) union officials
C) suppliers
D) foreign trade representatives

E) A) and D)
F) A) and B)

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Out-Tel,a computer chip manufacturer,knowingly sold defective chips and failed to notify customers of the potential problems.When the problem became public knowledge,the firm's stock price fell dramatically.This illustrates the value that investors place on the ethical behaviour of businesses.

A) True
B) False

Correct Answer

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Integrity-based ethics codes are similar to compliance-based ethics codes.Which of the following is an objective of compliance-based codes?


A) avoid criminal misconduct
B) conform to chosen internal standards
C) enable responsible employee conduct
D) accountability

E) A) and C)
F) All of the above

Correct Answer

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Avoiding lawsuits is one reason to manage a firm ethically.

A) True
B) False

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Corporate social responsibility describes the firm's:


A) responsibility to their stockholders.
B) ability to plan for the unexpected.
C) commitment to a management training program.
D) concern for the welfare of society.

E) B) and D)
F) B) and C)

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As a response to the federal government sponsorship scandal,the federal government now requires social audits of all Canadian businesses.

A) True
B) False

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A friend offers to share with you a term paper she prepared for her "Introduction to Business" class last semester.When you tell her that it wouldn't be fair,she reminds you of your habit of reading an entire Harry Potter book at the local bookstore without paying for the book.Which ethics-based question would be the most helpful in evaluating these situations?


A) Is it legal?
B) Am I acting fairly?
C) Who wins and who loses?
D) Will I get caught?

E) A) and C)
F) B) and C)

Correct Answer

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Business behaviour determines the ethics of society.We can improve society's moral and ethical behaviour by first making a commitment to improving business' moral and ethical behaviour.

A) True
B) False

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A product with the FAIRTRADE mark means that it can be sold in foreign countries.

A) True
B) False

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