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Match the descriptions with their terms: -Method of determining a communications budget based on past or projected sales.


A) objective and task
B) percent of sales
C) historical
D) competitive-parity
E) executive judgment
F) all-you-can-afford

G) A) and F)
H) B) and F)

Correct Answer

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In terms of the communication mix, business-to-business marketing communication tends to rely more on


A) personal selling, trade promotions, and telephone marketing
B) personal selling and consumer promotions
C) trade promotions and consumer promotions
D) trade promotions and advertising

E) All of the above
F) A) and B)

Correct Answer

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In evaluating advertising effectiveness, _____ is used with finished ads or ads in the last stages of production to determine the target audience's reaction to the advertisement.


A) concept testing
B) copy testing
C) recall testing
D) recognition testing

E) None of the above
F) All of the above

Correct Answer

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The redemption rate for coupons is approximately 10.7 percent.

A) True
B) False

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Manufacturers, on the average, spend approximately _____ percent of their total sales on trade promotions.


A) 3
B) 8
C) 14
D) 23

E) All of the above
F) A) and B)

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When a pharmaceutical company advertises a new medicine to the public encouraging patients to ask their doctors about a prescription for the medicine, they are using a pull strategy.

A) True
B) False

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Traditionally, the promotional mix included all of the following except


A) direct marketing
B) advertising
C) sales, or consumer, promotion
D) personal selling

E) A) and D)
F) A) and C)

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Match the statements with the correct element of the channel of communications: -The response of the audience to a marketing message.


A) source
B) encoding
C) message
D) medium
E) decoding
F) audience
G) feedback
H) noise

I) A) and C)
J) E) and H)

Correct Answer

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In terms of the communication objective of reducing purchase risk, the least effective communication tool would be


A) advertising
B) consumer promotions
C) trade promotions
D) personal selling

E) A) and D)
F) None of the above

Correct Answer

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Although advertising costs are relatively high, the cost per person is low because advertising reaches so many people at one time.

A) True
B) False

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Match the statements with the correct element of the channel of communications: -Anything that interferes with the audience receiving the message.


A) source
B) encoding
C) message
D) medium
E) decoding
F) audience
G) feedback
H) noise

I) D) and E)
J) A) and H)

Correct Answer

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In terms of the AIDA concept, before a business or consumer can be influenced to make a purchase, the first step that must be accomplished is


A) to build an interest in the product
B) to get the audience's attention
C) to develop some type of marketing communication
D) to decide on the proper medium for reaching the target business or consumer

E) A) and B)
F) A) and C)

Correct Answer

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Match the descriptions with their terms: -Method of determining a communications budget based on past expenditures, usually giving more weight to more recent years.


A) objective and task
B) percent of sales
C) historical
D) competitive-parity
E) executive judgment
F) all-you-can-afford

G) B) and E)
H) A) and E)

Correct Answer

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Advertising has a major advantage in that it is able to reach a large number of people with a single message.

A) True
B) False

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In the communications model presented in the textbook, the medium is


A) the process of transposing the objectives or goal of a marketing communication concept into an actual marketing communication piece, such as an advertisement, brochure, or sign
B) the venue the source uses to send a marketing communication message to its intended audience
C) the organization that originates a marketing communication message
D) the completed marketing communication piece

E) C) and D)
F) A) and B)

Correct Answer

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In the communications model presented in the textbook, the audience is


A) the process of transposing the objectives or goal of a marketing communication concept into an actual marketing communication piece, such as an advertisement, brochure, or sign
B) the process of interpreting the meaning conveyed in a marketing message
C) individuals who interact with a marketing communication and decode the message
D) the response of the audience to the message

E) B) and D)
F) A) and B)

Correct Answer

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Integrated marketing communications refer to


A) a communication venue that addresses issues an organization faces and represents the organization to the public, media, and various stakeholders
B) all forms of external communications directed toward consumers and businesses with an ultimate goal of developing customers
C) the coordination and integration of all marketing communication tools, avenues, and sources within a company into a seamless program
D) any form of paid communication directed to an organization's customers and/or other stakeholders

E) A) and B)
F) A) and C)

Correct Answer

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In terms of the message of the major forms of marketing communications, _____ is the only form of communicating where the message is designed specifically for each buyer.


A) advertising
B) publicity
C) personal selling
D) consumer (or sales) promotions

E) A) and D)
F) B) and D)

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A form of public relations produced by the news media but not paid for or sponsored by the business concerned is called ____________________.

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In evaluating advertising, day-after recall (DAR) tests are evaluations of new advertisements conducted the day after they appear and where respondents are asked about what they remember from the ads viewed the day before.

A) True
B) False

Correct Answer

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