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Studies of the performance of reengineering programs show clear,consistent,and overwhelming evidence of success and improved productivity.

A) True
B) False

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Those who implement strategy will probably be a much more diverse set of people than those who formulate it.

A) True
B) False

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The first stage of corporate development is the simple structure.

A) True
B) False

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The corporation's life cycle can be extended by managerial and product innovation.

A) True
B) False

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The term used in strategic implementation that describes a statement of activities or steps needed to accomplish a plan and whose use is to make the strategy action-oriented is


A) a program.
B) a guideline.
C) a budget.
D) a course of action.
E) a procedure.

F) D) and E)
G) A) and D)

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Poor implementation is often blamed for strategic failure.

A) True
B) False

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There are three distinct phases in the development of a matrix structure.Which phase occurs when both the functional and product structures become permanent in a true dual-authority structure?


A) temporary cross-functional task forces
B) true dual-authority structure
C) product/brand management
D) immature matrix
E) mature matrix

F) A) and E)
G) A) and D)

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When Kimberly-Clark introduced Huggies disposable diapers against Procter & Gamble's market leading Pampers,they were using the offensive tactic known as a(n)


A) flanking maneuver.
B) frontal assault.
C) encirclement.
D) bypass attack.
E) guerilla attack.

F) A) and C)
G) A) and E)

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Which structure is often called a virtual organization?


A) strategic business units
B) functional structure
C) divisional structure
D) network structure
E) matrix structure

F) All of the above
G) D) and E)

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The job characteristics model is a good example of


A) job rotation.
B) job design.
C) job enrichment.
D) job enlargement.
E) all of the above

F) C) and E)
G) C) and D)

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A survey of 93 Fortune 500 firms found ten major problems that over half of the group experienced when they attempted to implement a strategic change.Which of the following is not one of the implementation problems?


A) ineffective coordination of activities
B) uncontrollable external environmental factors
C) time allocated for implementation was adequate, but was used inappropriately
D) poor definition of key implementation tasks and activities
E) crises that distracted attention away from implementation

F) None of the above
G) A) and E)

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Which market location tactic is being used when a company attempts to cut the market out from under the established defender by offering a new type of product that makes the competitor's product unnecessary?


A) flanking maneuver
B) bypass attack
C) encirclement
D) guerrilla warfare
E) frontal assault

F) A) and C)
G) None of the above

Correct Answer

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In Stage III of a corporation,when various units of the company optimize their sales and profits without regard to the overall corporation,the organization may be experiencing a crisis of


A) leadership.
B) control.
C) autonomy.
D) decentralization.
E) empowerment.

F) A) and B)
G) B) and D)

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In a Stage I company,if the entrepreneur falters,the company usually flounders.This is labeled by Greiner as a crisis of


A) autonomy.
B) confidence.
C) clarity.
D) differentiation.
E) leadership.

F) A) and E)
G) A) and B)

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An organization that is composed of cells that can operate alone but that can interact with other cells to produce a more potent and competent business mechanism is referred to as a(n)


A) reengineered organization.
B) virtual organization.
C) modular organization.
D) network organization.
E) ongoing organization.

F) B) and E)
G) A) and D)

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Stage IV of a corporation could involve a pressure-cooker crisis.

A) True
B) False

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According to a survey of Fortune 500 firms,the most frequently cited problem with implementing a strategic change is that implementation took more time than originally planned.

A) True
B) False

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The purpose of a program or tactic is to make the strategy action-oriented.

A) True
B) False

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When using a network structure,many corporate activities are outsourced.

A) True
B) False

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As industries move from being multi-domestic to more globally integrated,multi-national corporations are increasingly switching from the geographic-area to the product-group structure.

A) True
B) False

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