Question 1

Which event is most appropriate for exercising political skills?

Accepted Answer

A)  A job interview.
B)  A formal information session about a new company product release.
C)  A corporate fun day for employees and management.
D)  A legal consultation with the company patent lawyer.E) None of the above
F) A) and C) C

Question 2

A manager's role as a monitor is identical in Fayol's management processes and in Mintzberg's management roles.

Accepted Answer

A) True 
 B)False

Question 3

When Michelle learns from city officials about how the station's operations may be affecting the environment,she is performing which management role?

Accepted Answer

A)  Leader.
B)  Entrepreneur.
C)  Resource allocator.
D)  Liaison.E) A) and D)
F) C) and D)

Question 4

Effectiveness refers to the relationship between inputs and outputs.

Accepted Answer

A) True 
 B)False

Question 5

The main focus of managing for sustainability is addressing the needs of tomorrow.

Accepted Answer

A) True 
 B)False

Question 6

Another term for effectiveness is ________.

Accepted Answer

A)  doing the right things
B)  doing things when necessary
C)  doing things intelligently
D)  doing things rightE) All of the above
F) A) and D)

Question 7

Which of the following is NOT an example of a decisional role according to Mintzberg?

Accepted Answer

A)  Negotiator.
B)  Disturbance handler.
C)  Spokesperson.
D)  Resource allocator.E) C) and D)
F) B) and D)

Question 8

In a short essay,list and discuss the decisional managerial roles developed by Mintzberg.Include specific examples of each role.

Accepted Answer

Decisional roles
The decisional roles re...

Question 9

In a short essay,briefly discuss the importance of formally studying management.

Accepted Answer

Understanding management helps to gain i...

Question 10

Managers affect employees' stress and well-being,but not their emotional or mental health.

Accepted Answer

A) True 
 B)False

Question 11

The role of ________ is less important for managers of small organisations than for managers working in large corporations.

Accepted Answer

A)  entrepreneur
B)  spokesperson
C)  resource allocator
D)  disseminatorE) B) and C)
F) A) and C)

Question 12

The four managerial functions first described by Fayol are considered 'classical' because ________.

Accepted Answer

A)  they are no longer popular today
B)  many use them to categorise managers
C)  they were devised a long time ago
D)  they date back to ancient Greece and RomeE) B) and C)
F) A) and D)

Question 13

Effectiveness is synonymous with ________.

Accepted Answer

A)  goal attainment
B)  smart management
C)  cost minimisation
D)  efficiencyE) B) and C)
F) None of the above

Question 14

All managerial levels require ________.

Accepted Answer

A)  technical skills
B)  superb political and negotiating skills
C)  long-term planning and forecasting
D)  decision makingE) C) and D)
F) A) and D) D

Question 15

When Don meets with Phil to discuss Phil's output decline,in which management role will Don be operating?

Accepted Answer

A)  Spokesperson.
B)  Figurehead.
C)  Monitor.
D)  Disseminator.E) None of the above
F) A) and B)

Question 16

Technical skills might include ________.

Accepted Answer

A)  exceptional writing ability
B)  excellent verbal skills
C)  proficiency in computer programming
D)  decision-making abilityE) A) and B)
F) B) and C)

Question 17

When Michelle meets with the department managers to brief them on the concerns of the city officials,which management role is she performing?

Accepted Answer

A)  Negotiator.
B)  Disturbance handler.
C)  Liaison.
D)  Disseminator.E) A) and D)
F) B) and C)

Question 18

In a Gallup Organisation survey,workplace environment was found as the most important variable in employee productivity and loyalty.

Accepted Answer

A) True 
 B)False  False

Question 19

According to Mintzberg,managers' informational roles include which of the following roles?

Accepted Answer

A)  Monitor and spokesperson.
B)  Leader and disseminator.
C)  Figurehead and liaison.
D)  Resource allocator and negotiator.E) None of the above
F) A) and B)

Question 20

What does a company's prompt,courteous and helpful answering of a telephone with a human operator signal to the customer who is calling?

Accepted Answer

A)  The company has high prices.
B)  The company is responsive to the customer's needs.
C)  The company has low prices.
D)  The company is wasting resources on telephone operators.E) A) and C)
F) C) and D)

Exam 1: Managers and Management

Which event is most appropriate for exercising political skills?

Correct AnswerverifiedC

A manager's role as a monitor is identical in Fayol's management processes and in Mintzberg's management roles.

Correct AnswerverifiedShow Answer

When Michelle learns from city officials about how the station's operations may be affecting the environment,she is performing which management role?

Correct AnswerverifiedShow Answer

Effectiveness refers to the relationship between inputs and outputs.

Correct AnswerverifiedShow Answer

The main focus of managing for sustainability is addressing the needs of tomorrow.

Correct AnswerverifiedShow Answer

Another term for effectiveness is ________.

Correct AnswerverifiedShow Answer

Which of the following is NOT an example of a decisional role according to Mintzberg?

Correct AnswerverifiedShow Answer

In a short essay,list and discuss the decisional managerial roles developed by Mintzberg.Include specific examples of each role.

Correct AnswerverifiedDecisional rolesThe decisional roles re...View AnswerShow Answer

In a short essay,briefly discuss the importance of formally studying management.

Correct AnswerverifiedUnderstanding management helps to gain i...View AnswerShow Answer

Managers affect employees' stress and well-being,but not their emotional or mental health.

Correct AnswerverifiedShow Answer

The role of ________ is less important for managers of small organisations than for managers working in large corporations.

Correct AnswerverifiedShow Answer

The four managerial functions first described by Fayol are considered 'classical' because ________.

Correct AnswerverifiedShow Answer

Effectiveness is synonymous with ________.

Correct AnswerverifiedShow Answer

All managerial levels require ________.

Correct AnswerverifiedD

When Don meets with Phil to discuss Phil's output decline,in which management role will Don be operating?

Correct AnswerverifiedShow Answer

Technical skills might include ________.

Correct AnswerverifiedShow Answer

When Michelle meets with the department managers to brief them on the concerns of the city officials,which management role is she performing?

Correct AnswerverifiedShow Answer

In a Gallup Organisation survey,workplace environment was found as the most important variable in employee productivity and loyalty.

Correct AnswerverifiedFalse

According to Mintzberg,managers' informational roles include which of the following roles?

Correct AnswerverifiedShow Answer

What does a company's prompt,courteous and helpful answering of a telephone with a human operator signal to the customer who is calling?

Correct AnswerverifiedShow Answer

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C

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Decisional roles
The decisional roles re...
View Answer

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Understanding management helps to gain i...
View Answer

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D

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False

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